Curious about Vironique?
Find everything you need to know right here.
1. Where do your products come from?
All our products are imported from trusted international suppliers. Each piece is handpicked for its quality, design, and style.
2. Are your products new and authentic?
Yes — every product from Vironique is 100% new, unused, and authentic imported merchandise.
3. How can I place an order?
You can order directly through our website or by messaging us on our official social media page . Our team will confirm your order and provide delivery details.
4. What are your delivery times?
Delivery usually takes 3–5 working days within Bangladesh. For pre-orders or special imports, delivery time may vary — we’ll notify you in advance.
5. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across most locations in Bangladesh. For special or customized orders, advance payment may be required.
6. What is your return and refund policy?
We accept returns only for damaged or defective items. Please contact us within 24 hours of receiving your parcel. For full details, see our Refund Policy
7. Can I exchange an item?
Yes, if you receive a wrong or defective product, we will gladly arrange an exchange at no additional cost.
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